Data analysis of posts and documents about covid-19 in Online Social Network Services

The objective was to analyze the posts on Online Social Network Services by the Military Firefighters Corps related to covid-19, especially the informative character of the institution, to identify the relationship between posts and official documents.

As methodological procedures, the following actions were defined: collect data from the posts; analyze the data including the calculation of representativeness of posts supported by documents, most used services, and post periods; check classification terms, and perform the analysis of official documents. The sample was limited to the Military Fire Brigades of the states of Pará, Ceará, São Paulo, Santa Catarina, and Goiás on Facebook, Instagram, and Twitter.

The results show timeliness in the publication of content in these services in the early days. The publications were marked with terms of the theme and georeferencing. It was identified a low percentage of publications linked to official documents, 5.05% of the publications. Instagram stands out, with the greatest coverage, and the actions taken by the states of Goiás, Santa Catarina, and Pará.

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Authors

Photography of Fernando de Assis Rodrigues
Photography of Fernando de Assis Rodrigues
Photography of Jocivaldo Pereira Tavares
Photography of Jocivaldo Pereira Tavares
fernando
Fernando de Assis Rodrigues, B.Sc., M.S., Ph.D., is a professor at Federal University of Pará (UFPA), Brazil.

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