Systematic Literature Review on intersections between Human-Computer Interaction and Online Social Networking Services

August 31, 2022August 31, 2022
by Fernando de Assis Rodrigues

The use of Information and Communication Technologies contributed to the emergence (or adaptation) of fields of study dedicated to the interaction between human beings and computer systems, such as Human-Computer Interaction. This research aims to identify and categorize the studies related to Online Social Network Services present in the International Journal of Human-Computer Interaction, from the perspectives of the seven challenges of Human-Computer Interaction presented by Stephanidis and collaborators. It is research that is characterized in terms of its objectives as an exploratory and descriptive study, applying the principles of Systematic Literature Review as a technique.

67 scientific communications were analyzed. The Human-Environment Interaction theme was the most cited, followed by: Ethics, Privacy and Security; Welfare, Health and Eudaimonia; Human-Technology Symbiosis; and Social Organization and Democracy, respectively. No scientific communications were found that addressed the Accessibility and Universal Access challenge.

Considering the year in which the articles were published, 2018 is observed as the year with the highest number of publications. It was also observed that research related to the theme Online Social Networking Services is dispersed in the journal between 2010 and 2020, and that some terms such as Social Media and Social Network Sites began to be shaped as studies on the topic were deepened.

Based on the analysis carried out, it is possible to affirm that studies that combine Human-Computer Interaction, Information Science and Online Social Network Services demand to be more widely researched.